Common queries answered
Frequently asked Questions
Orders placed weekdays get processed the same day, courier collection can be between 2-4pm – most orders are delivered overnight using CourierPost
You need to email our customer service team ASAP once you notice the address supplied is in-correct for us to try to fix before shipping.
You will be emailed tracking details once your order is ready for courier collection from our Christchurch store.
If you purchased a device from us, and it’s in warranty, you can contact us for assistance with that.
Yes, we sure do. Our store is located in Christchurch at 3/485 Papanui Road, Papanui. We are open 6 days.
If you are in New Zealand, then yes you are in luck, if not sorry we do not ship internationally at all.
As a general rule yes they will all arrive in the 1 package, unless there are exceptional circumstances there.